FAQ
Frequently Asked Questions
How can I contact Pearlemore?
You can contact us at info@clickblinksend.com or use the chat available on our website. We’ll be happy to assist you with questions about products or orders.
How will I know when my order has shipped?
Once your order ships, you’ll receive a shipping confirmation email with tracking information when available.
Can items from the same order arrive separately?
Yes. Some products may be fulfilled from different locations, so your order may arrive in separate packages and on different dates.
Can I change or cancel my order?
Contact us as soon as possible at info@clickblinksend.com. We’ll do our best to help, but changes or cancellations cannot be guaranteed once an order has entered processing.
What is your return policy?
Return requests must be submitted within 14 days of delivery. Items must meet the eligibility requirements in our Return & Refund Policy. Please contact us before sending anything back so we can provide the correct return instructions.
What if my item arrives damaged, defective, or incorrect?
Contact us as soon as possible at info@clickblinksend.com and include photos of the item and packaging. We’ll review the issue and help you with the next steps.
How long does a refund take?
Once an approved return has been received and processed, the refund will be issued to the original payment method. Your bank or credit card company may require additional time for the refund to appear.
Where can I find shipping costs and delivery estimates?
Available shipping options, rates, and estimated delivery information will be displayed at checkout when applicable.
Do you offer international shipping?
Shipping availability depends on the product and destination. Available shipping options and applicable costs will be shown at checkout.
Are product colors exactly as shown online?
We make every effort to represent products accurately. However, colors may appear slightly different depending on your screen or device settings.